Contact the Licensing and Certification Division
Health care facilities in California are licensed, regulated, inspected, and/or certified by a number of public and private agencies at the state and federal levels, including the California Department of Public Health (CDPH) Licensing and Certification Program (L&C) and the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). L&C also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.
General Contact Information
General questions about the Licensing & Certification program should be directed to the phone numbers and address listed below.
- General Questions: (916) 552-8700
- Toll Free: (800) 236-9747
- California Department of Public Health
Licensing and Certification
P.O. Box 997377, MS 3000
Sacramento, California 95899-7377
Facility Licensure
If you have questions regarding the status of your facility license application please contact either the Centralized Applications Unit (CAU) or the appropriate District Office.
Complaints
| Bakersfield: (866) 222-1903 |
San Bernardino: (800) 344-2896 |
| Chico: (800) 554-0350 |
San Diego (North): (800) 824-0613 |
| East Bay: (866) 247-9100 |
San Diego (North): (866) 706-0759 |
| Fresno: (800) 554-0351 |
San Francisco: (800) 554-0353 |
| Los Angeles: (800) 228-1019 |
San Jose: (800) 554-0348 |
| Orange County: (800) 228-5234 |
Santa Rosa: (866) 784-0730 |
| Riverside: (888) 354-9203 |
Ventura: (800) 547-8267 |
| Sacramento: (800) 554-0354 |
|
Aide and Technician Certification
For information regarding certification as a Certified Nurse Assistant (CNA), Home Health Aide (HHA) or Certified Hemodialysis Technician (CHT), or to lodge a complaint, contact the Aide and Technician Certification Section (ATCS), CNA/HHA/CHT Certification Unit. Phone center hours are: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm.
For information regarding the certification status of other provider types please
click here to obtain the correct phone number.
-
(916) 327-2445 Main Number: Automated menu - during the prompt message, press 1 and 6 to speak to a CNA representative
-
(916) 552-8811 Message Center: Leave a voicemail and your call will be returned promptly
-
(916) 492-8232 Complaints
-
(916) 552-8785 Fax number
-
Mailing Address:
ATCS, Certification Unit
P.O. Box 997416, MS 3301
Sacramento, CA 95899-7377
Policy Questions
Questions about statutory and regulatory requirements for licensed health facilities should be directed to the phone numbers below.
If you are looking for a CDPH office phone number other than L&C,
click here for a listing of the most requested phone numbers.