Training Your Staff

2009 Statewide Trainings

General Training Resources

Local Vendor Liaison (LVL)

     2012 LVL Technical Assistance Training

Training Enrollment Form (PDF) 

Training Agenda (PDF)

LVL TA Video Conference Workshop

     LVL Technical Assistance Visits

LVL and Vendor Packet Materials

Participant Centered Education (PCE)

PCE Main Page

Staff Inservices and Workshop Designs

Substance Use

Civil Rights

Customer Service

Affirm, Add and Move On (Word)Learner-centered classes are based on getting participants involved and talking. Teachers sometimes worry that participants might contradict them or say things that make them feel the class is getting out of control. The "Affirm, Add, and Move On" technique can help keep classes on track when participants offer "incorrect" information or possibly misleading comments.

Baby Behavior -Jane Heinig's "New Tools to Reduce Overfeeding: The Fit WIC Baby Behavior Study"

Baby Behavior -Staff Refresher Training Module 1: Baby Cues

Baby Behavior -Staff Refresher Training Module 2: Crying

Baby Behavior -Staff Refresher Training Module 3: Sleep

Baby Behavior -Staff Training for Prenatal Education

Baby Behavior -Staff Training for Early Infancy Group Education

Baby Behavior -Staff Training for Early Infancy Individual Education

Cultural Diversity Staff Training

Fraud Prevention Training (Coming Soon)

Getting to Know the Nutrition Questionnaires

Healthy Habits for Life (HH4L)is the staff wellness component of the Healthy Habits Campaign.  It includes training materials to help WIC staff make healthy lifestyle changes in preparation for helping WIC participants make similar changes.

Healthy Habits Begin at Birth (HHBB)is the Healthy Habits Campaign component for pregnant women, postpartum and breastfeeding women, and infants. It helps prepare WIC families for the upcoming food package changes that relate to infant feeding, especially breastfeeding and introducing solids.

Rethink Your Drink

Rolling with Resistance (PDF)One of the harder things we do in WIC is to try to counsel participants who don't want to listen to us, or seem to have negative attitudes. "Rolling with Resistance" is an approach, consistent with Motivational Interviewing, which may help in these situations. This in-service aims to introduce staff to the concept of Rolling with Resistance and give them a chance to practice this approach.

Open Questions (Word)

Pair and Share (Word)

Teacher Safety "What To Do if You Don’t Know" (Word) In learner-centered education we encourage participants to ask questions. Many teachers fear getting questions that they do not know the answers to. This module will help WIC teachers practice two ways to deal with these kinds of questions - "Affirm, Admit, and Resolve", and "Bounce Back". It also explores when to use to use each of these technique.

Training Events

Training Bulletin (PDF)- Updated April 2013. (updated on an as needed basis)
The Training Bulletin contains information on program trainings, conferences, registration information, materials, training center locations and information about the Nutrition Education Training Consortia.

The American Dietetic Association (ADA) has approved WIC Learning Online (WLOL) for 4 CPE credits. Great benefit for RDs and RDTs to earn free continuing education credits. WLOL is approved for continuing education credits.

Training Forms

CRP WIC Program Registration - Series A (PDF)

Local Agency Training Approval Request (PDF)

State Training Request Form (PDF)

Training Manuals

California WIC Training Manual

Fit WIC Training Manual (Word)

WIC Nutrition Assistant (WNA) Trainings

WIC Nutrition Assistant (WNA) Candidate's Certification Manual (2010) 

New Employee WNA Training (NEWT)