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OFFICE OF PROFESSIONAL DEVELOPMENT ENGAGEMENTā€‹ā€‹

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Language Access Services Programā€‹

The Language Access Services Program is administered by the Office of Professional Development & Engagement (OPDE), Language Access Procurement Unit (LAPU). The LAPU is responsible for Language Access policy oversight, coordination of language services including written translations, oral interpretation, and American Sign Language (ASL) interpretation services, as well as providing oversight of all OPDE procurements. 

ā€‹Complaint Process

Members of the public or recipients of services may direct complaints regarding language access to:
 
Complaint Process Contact Name: Language Access and Procurement Unit
Email: CDPHLanguageAccess@cdph.ca.gov
 
All public offices should post notices in conspicuous locations that advise Limited English Persons (LEP) of their right to access services in their native language at no cost. The notice should explain the complaint process and list the phone number and address of the Office of Professional Development & Engagement (OPDE), Language Access and Procurement Unit (LAPU).ā€‹

Contact Usā€‹

For more informatiā€‹on about free language services, please contact CDPH Language Access and Procurement Unit at CDPHLanguageAccess@cdph.ca.gov.

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