The password must satisfy the following criteria: Between 8ā64 characters in length, uppercase letter, lowercase letter, a digit, and a symbol.
I do not have a PDF copy of my submitted application.
Send an email to
onlinecna@cdph.ca.gov requesting a PDF copy of the application with the following information:
- First name
- Middle name
- Last name
- Date of birth
- Current and previous mailing addresses
- Phone Number
- Application Number
- Phone Number
- Training Provider Number and end date of the program
Type of Request Page
The position type for the application I am attempting to apply for is not available.
This indicates the Department already has an application for this position type.
Send an email to
onlinecna@cdph.ca.gov indicating the position for which you are attempting to apply with the following information:
- First name
- Middle name
- Last name
- Date of birth
- Current and previous mailing addresses
- Phone Number
- Last four digits of the Social Security Number
- Phone Number
- Training Provider Number and end date of the program
The training provider number is not being accepted.
Users must enter the Provider Number as an eight-digit number (numerical digits only, may have to add preceding zeros to the number if needed) that was provided by the school where the applicant received training and click on the "Searchā button. Click on the āĖ
ā icon on the āApplication Forā field below to display the search results.
Example: Provider code is S1516, enter as 00001516
Profile
I am unable to update my information.
Please complete and mail a
Request for Name/Address Change and/or duplicate for CNA Certificate CDPH 0929 form (PDF) to:
Attn: Healthcare Professionals Certification and Training Section (HPCTS)
P.O. Box 997416 MS 3301
Sacramento, CA 95899-7416
Verify Identity Page
I do not know what the document number is or who the issuing authority is for the document I am uploading.
Please refer to the following table:
State Issued Driverās License
|
Driverās License Number
|
DMV
|
State Issued Identification Card
|
Identification Card Number
|
DMV
|
US Passport
|
Passport Number
|
US Government
|
US Armed Forces Identification Card
|
US Armed Forces Identification Number
|
US Government
|
Application Selection Page
The position type for the application I am attempting to submit is not available.
This indicates the Department already has an application for this position type.
Send an email to
onlinecna@cdph.ca.gov indicating the position for which you attempting to apply with the following information:
- First name
- Middle name
- Last name
- Date of birth
- Current and previous mailing addresses
- Phone Number
- Last four digits of the Social Security Number
- Phone Number
- Training Provider Number and end date of the program
The training provider number I am entering is not being accepted.
Users must enter the Provider Number as an eight-digit number (numerical digits only, may have to add preceding zeros to the number if needed) that was provided by the school where the applicant received training and click on the āSearchā button. Click on the āĖ
ā icon on the āApplication Forā field below to display the search results.
Example: Provider code is S1516, enter as 00001516
Live Scan Page
I do not see the upload option on the live scan page to upload a copy of my live scan document.
The upload option will be available if you select āElectronic Fingerprints- BCIA 8016 - Request for Live Scanā from the drop-down menu.
The live scan page did not display.
This indicates the department has previously received a copy of the live scan. Another copy is not required by the Department.
My Account
Can I make an address or phone number update?
Please navigate to the āmy Accountā on the upper right corner of the home page. Address, email address and phone number updates can be made on this screen.
ā