Office of aids

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OA - HIPP

General Contact Information

Fax Number: 844-421-8008 CDPH Call Center: 844-421-7050

*As of August 6, 2024

Plan (by Payee)	Covered CA or Non-Covered CA	Analyst	Phone Number	Email	Backup
Anthem (Excluding COBRA, Cal-COBRA, and small group)	Non-Covered	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Julian Castro
Anthem	Covered CA	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Julian Castro
Blue Shield (A by client last name)	Covered CA	Julian Castro	(916)449-5306	Julian.Castro@cdph.ca.gov	Rachel Garduque
Blue Shield (B-D by client last name)	Covered CA	Rachel Garduque	(916) 319-9403	Rachel.Garduque@cdph.ca.gov	Julian Castro
Blue Shield (E-L by client last name)	Covered CA	Justine Blanco	(916) 449-5839	Justine.Blanco@cdph.ca.gov	Jessica Monasterio
Blue Shield (M-S by client last name)	Covered CA	Justine Blanco	(916) 449-5839	Justine.Blanco@cdph.ca.gov	Rachel Garduque
Blue Shield (T-Z by client last name)	Covered CA	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Justine Blanco
Blue Shield (A-D by client last name) including Cal-COBRA	Non-Covered CA	Erika Torrez	(916) 449-5952	Erika.Torrez@cdph.ca.gov	Julian Castro
Blue Shield (E-K by client last name) including Cal-COBRA	Non-Covered CA	Julian Castro	(916) 449-5306	Julian.Castro@cdph.ca.gov	Jessica Monasterio
Blue Shield (L-Z by client last name) including Cal-COBRA	Non-Covered CA	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Erika Torrez
Kaiser (A-E by client last name)	Covered CA	Erika Torrez	(916) 449-5952	Erika.Torrez@cdph.ca.gov	Rachel Garduque
Kaiser (F-Q by client last name)	Covered CA	Rachel Garduque	(916) 319-9403	Rachel.Garduque@cdph.ca.gov	Nick Garrett
Kaiser (R-Z by client last name)	Covered CA	Nick Garrett	(916) 319-9616	Nickolas.Garrett@cdph.ca.gov	Erika Torrez
Kaiser (A-F by client last name) including Cal-COBRA	Non-Covered	Nick Garrett	(916) 319-9616	Nickolas.Garrett@cdph.ca.gov	Erika Torrez
Kaiser (G-R by client last name) including Cal-COBRA	Non-Covered	Rachel Garduque	(916) 319-9403	Rachel.Garduque@cdph.ca.gov	Nick Garrett
Kaiser (S-Z by client last name) including Cal-COBRA	Non-Covered	Erika Torrez	(916) 449-5952	Erika.Torrez@cdph.ca.gov	Rachel Garduque
Health Net (A-Z by client last name)	Covered CA	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Rachel Garduque
Health Net	Non-Covered	Jessica Monasterio	(916) 449-5799	Jessica.Monasterio@cdph.ca.gov	Rachel Garduque
Small groups A-L and COBRA for Blue Shield-Off and Kaiser-Off (by plan name)	Both	Julian Castro	(916) 449-5306	Julian.Castro@cdph.ca.gov	Erika Torrez
Small groups M-Z and COBRA for Blue Shield-Off and Kaiser-Off (by plan name)	Both	Erika Torrez	(916) 449-5952	Erika.Torrez@cdph.ca.gov	Julian Castro
Medicare Part D (A-G by client last name)	N/A	Julian Castro	(916) 449-5306	Julian.Castro@cdph.ca.gov	Nick Garrett
Medicare Part D (H-L by client last name)	N/A	Erika Torrez	(916) 449-5952	Erika.Torrez@cdph.ca.gov	Julian Castro
Medicare Part D (M-Z by client last name)	N/A	Nick Garrett	(916) 319-9616	Nicholas.Garrett@cdph.ca.gov	Erika Torrez
EB-HIPP (A-B by client last name)	N/A	Jenna Koontz	(916) 440-7121	Jenna.Koontz@cdph.ca.gov	Reyna Yep
EB-HIPP (C-E by client last name)	N/A	Rachel Magee	(844) 421-7050	Rachel.Magee@cdph.ca.gov	Kathy Whitaker
EB-HIPP (F-J by client last name)	N/A	Dina Vasquez	(844) 421-7050	Dina.Vasquez@cdph.ca.gov	Rachel Magee
EB-HIPP (K-M by client last name)	N/A	Reyna Yep	(844) 421-7050	Reyna.Yep@cdph.ca.gov	Adriana Fernandez
EB-HIPP (N-R by client last name)	N/A	Kathy Whitaker	(916) 449-5893	Kathy.Whitaker@cdph.ca.gov	Dina Vasquez
EB-HIPP (S-V by client last name)	N/A	Adriana Fernandez	(844) 421-7050	Adriana.Fernandez@cdph.ca.gov	Jenna Koontz
EB-HIPP (W-Z by client last name)	N/A	Jenna Koontz	(844) 421-7050	Reyna.Yep@cdph.ca.gov	Reyna Yep

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Office of aids

Premium Payment Assistance Contact Information by Caseload

OA - HIPP

General Contact Information

Fax Number: 844-421-8008 CDPH Call Center: 844-421-7050