​LFS On​line Payment Frequently Asked Questions:

• What payment methods does CDPH LFS accept?

​Visa, Mastercard, a​​​nd e-check

• Can I use multiple payment methods for a single order?

​No, multiple payment methods cannot be used.

• ​Why am I char​ged a service fee when paying with a credit or debit card?

Each payment transaction generates an associated merchant service fee charged by the gateway merchant.

• Does CDPH generate revenue from the service fee?

No, CDPH does not generate revenue from the service fee.

• Does CDPH store my payment information?

CDPH does not store customer payment information.  CDPH utilizes a third-party payment gateway merchant to process transactions.

• When will I receive a payment confirmation or receipt?

​A payment receipt will be emailed to you after the transaction is completed.

​Clinical Laboratories & Facilities Fee Information

Fee Information for Clinical Laboratories:

• Clinical laboratory registration fees for Waived or Provider Performed Microscopy (PPMP) are a single standard fee for each registration type.
• Clinical laboratory license fees are calculated for each laboratory based upon the total annual volume of moderate and high complexity clinical laboratory tests. Refer to the guidelines below for counting tests for clinical laboratory license fees.​​
  

Note: Do not count calculations (e.g., A/G ratio, MCH, and T7), quality control, quality assurance and proficiency testing assays.

• For histocompatibility each HLA typing (including disease associated antigens), HLA antibody screen or HLA crossmatch is counted as one test. 
• For microbiology, susceptibility testing is counted as one test per group of antibiotics used to determine sensitivity for one organism. Cultures are counted as one per specimen regardless of the extent of identification, number of organisms isolated and number of test/procedures required for identification. 
  
• Testing for allergens should be counted as one test per individual allergen. 
• For chemistry profiles, each individual analyte in the profile is counted as one test. 
• For urinalysis, microscopic and macroscopic examinations, each counts as one test. Macroscopic (dipsticks) are counted as one test regardless of the number of reagent pads on the strip. 
• For hematology differentials are counted as one test. For complete blood counts each measured individual analyte that is ordered and reported is counted separately. 
• For immunohematology, each ABO, Rh, antibody screen, crossmatch or antibody identification is counted as one test. 
• For histopathology, each block (not slide) is counted as one test. Autopsy services are not included. For those laboratories that perform special stains on histology slides, the test volume is determined by adding the number of special stains performed on slides to the total number of specimen blocks prepared by the laboratory. 
• For cytology, each slide (not case) is counted as one test for both Pap smears and nongynecologic cytology. 
• For cytogenetics, the number of tests is determined by the number of specimen types processed on each patient; e.g., a bone marrow and a venous blood specimen received on one patient is counted as two tests. 
  
•  For flow cytometry each measured individual analyte that is ordered and reported is counted separately.​​